FAQs

FREQUENTLY ASKED QUESTIONS


  • How long does it take to process UAE Visa?

    Normally would be 2 – 3 working days. There will be additional fee for urgent applications.

  • Do I get a refund if my Visa is refused?

    In case of rejection by the consulate, your fee will NOT be refunded in any case.

  • Do I submit my passport for the Visa application?

    NO, you need to mail us the scanned copy of your Passport Detail page, Scanned Passport Sized photograph, Marriage Certificate (if travelling with spouse) and Birth certificate (if your children travelling with you).

  • Is it mandatory to have a visa to enter Dubai?

    This depends on your nationality. For instance, visitors from GCC nations including Bahrain, Oman, Kuwait, Saudi Arabia and Qatar do not require visa. Likewise, people traveling from certain countries like Australia, Austria, United States of America, and UK, among others, are eligible for visa on arrival.

  • What is the currency of UAE?

    The local currency of UAE is AED (Arab Emirates Dirhams) that is also simply referred to as Dhs (Dirhams).

  • Where could I exchange foreign currency?

    With a number of money exchange counters dotted across the malls, shopping centers and banks. It is not at all a tedious task to exchange currency in Dubai. Moreover, most banks and ATMs accept credit cards.

  • Is there any express Visa service?

    Yes. We can help process visa on urgent basis and there will be additional charges for this service.

  • What is the UAE’s dressing etiquette?

    Though it is not mandatory for expat women to cover their body, head and hair as Emirati women do, it is vital for them to cover their body from shoulders to at least knees. For men, Dubai’s etiquette requires them to dress up well and not to put on anything that is extremely short, such as cycling shorts and boxer shorts, in public.

  • How do I get my Visa?

    Once visa is approved the soft copy will be emailed to you and you need to take a print out of it when travelling.

  • Is it allowable to consume alcohol in Dubai?

    Dubai’s law strictly forbids the intake of alcohol in public spaces and while driving. However, alcohol consumption is permitted in bars attached to hotels, clubs, restaurants, and private functions.

  • What is Dubai’s time zone?

    The time zone of Dubai is GMT/UTC +4 hours.

  • Which are the major mobile phone providers in Dubai?

    Du and Etisalat are the major telecommunication service provides in the UAE.

  • Which are the major newspapers published in Dubai?

    The most significant newspapers published in Dubai are Al Khaleej, Gulf News, Emirates Today, Al Bayan, Emarat Business Review, The National Times, and Arabian Business.

  • Who is the ruler of Dubai?

    His Highness Sheikh Mohammed bin Rashid Al Maktoum is Dubai’s ruler and UAE’s prime minister as well as vice president. He ascended to power following the death of His Highness Sheikh Maktoum bin Rashid Al Maktoum in 2006.

  • How to get around in Dubai?

    The Public Transportation System, managed by the RTA (Roads & Transport Authority), is perhaps the best way to move around in Dubai. These include public buses with inter-emirate services, taxis, and metro rail network comprising red and green lines - and now a tram that is connected to certain metro station and goes through certain parts of Dubai.